Last updated: 09/12/2024

TheVittavardhan ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thevittavardhan.tech, use our software products, or engage with our services.

Information We Collect

We may collect personal identification information (Name, Email Address, Phone Number, etc.) and non-personal identification information (Browser Type, Operating System, etc.) in various ways, including when you visit our site, register, place an order, subscribe to the newsletter, and in connection with other activities, services, features, or resources we make available on our site.

How We Use Your Information

We may use the collected information for the following purposes:

• To personalize user experience
• To improve our website and services
• To process transactions
• To send periodic emails
• To follow up with them after correspondence (live chat, email, or phone inquiries)

How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

Sharing Your Information

We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

Third-Party Services

We may employ third-party companies and individuals to facilitate our service, to provide the service on our behalf, to perform service-related services, or to assist us in analyzing how our service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Your Consent

By using our site, software, or services, you consent to our Privacy Policy.

Billing Cycles

At Vittavardhan, we offer flexible billing cycles to accommodate the diverse needs of our clients. Our billing options include:

• Monthly Billing:

  Ideal for clients who prefer to manage their expenses on a monthly basis. Invoices are generated on the first day of each month, with payment due within 15 days of the invoice date.

• Quarterly Billing:

  Suitable for clients looking for a balanced approach to payment frequency. Invoices are generated on the first day of each quarter (January, April, July, October), with payment due within 15 days of the invoice date.

• Annual Billing:

  Best for clients seeking to streamline their payments and enjoy potential discounts. Invoices are generated on the first day of the year, with payment due within 30 days of the invoice date. Clients opting for annual billing may qualify for a discount on their total annual fee.

We understand that each client has unique needs, and we are committed to providing billing flexibility to ensure a seamless experience.

Refund Policy

At Vittavardhan, customer satisfaction is our top priority. We strive to deliver high-quality software solutions that meet your expectations. However, we understand that situations may arise where a refund is necessary. Our refund policy is as follows:

• Eligibility for Refund:

  Refund requests must be made within 30 days of the initial purchase or renewal date. Refunds are applicable only to the initial purchase of our software products and services. Renewal payments are non-refundable.

• Refund Process:

  To request a refund, please contact our support team at thevittavardhan@gmail.com with your order details and reason for the refund. Our support team will review your request and respond within 5 business days. Approved refunds will be processed within 10 business days and credited to the original payment method used for the purchase.

• Partial Refunds:

  In cases where only a portion of the service was used or a partial refund is deemed appropriate, our support team will assess the situation and determine the eligible amount.

• Non-Refundable Items:

  Customized software solutions tailored specifically for your business requirements are non-refundable. Services such as installation, setup, and consultation fees are non-refundable.

• Disputes and Resolution:

  If you encounter any issues with our software or services, we encourage you to contact our support team before requesting a refund. We are committed to resolving any issues promptly and to your satisfaction.

Changes to Our Privacy Policy

TheVittavardhan has the discretion to update this privacy policy at any time. We encourage you to frequently check this page for any changes. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Thank you for choosing Vittavardhan. We value your trust and are dedicated to providing exceptional service and support.